Welcome to the Los Paseos neighborhood! If you are new to the area, or considering relocation here, these resources might be helpful to determine the services available or whom to contact in an emergency:

PG&E (Pacific Gas & Electric) – Gas and Electric utility

Local Office Address:
111 Almaden Blvd
San Jose, CA 95113
(800)-743-5000

Great Oaks Water Co – Water utility

20 Great Oaks Blvd
Suite 120
San Jose, CA 95153
(408)-227-9540

Garden City Sanitation – Garbage hauling (subject to change upon City contract renewal, billing appears as a line item on your county property tax bill)

(408) 988-4500

California Waste Solutions – Recycling (subject to change upon City contract renewal, billing appears as a line item on your county property tax bill)

(408) 213-7800

GreenWaste Recovery – Yard Trimmings (subject to change upon City contract renewal, billing appears as a line item on your county property tax bill)

(408) 283-4800

AT&T – traditional landline service provider (also Internet Service Provider and Television service via DirecTV)

(800)-288-2020
NOTE: If a traditional landline service is undesirable, the alternatives include:

  • VoIP services utilizing an Internet connection
  • Cellular services

The caveat to the alternatives requires VoIP users complete e-911 registration so emergency services dispatch to the appropriate location. Since VoIP services are location independent dialing 911 from this service could delay response if dispatch does not have current up to date location. All VoIP providers notify their end users to update the e-911 documentation. It is highly discouraged to relocate VoIP service hardware to multiple locations (e.g. home and office) while relying on it for emergency use.

Cellular users dialing 911 automatically forward GPS current location information to the CHP response center. Additionally, cellular coverage is very spotty within the Los Paseos neighborhood. T-mobile seems to provide the strongest coverage due to close proximity to a tower situated within a neighborhood mall. Other market providers are hit and mostly miss. If reception is available it is typically ONLY outside the home. Interior coverage requires pico-cell repeaters obtained from the respective cellular provider or Calling over WiFi capability (T-mobile – all phones, and AT&T – check website for up to date listing of phones supporting this capability, not all of theirs support this feature)

Comcast – Cable TV, Internet Service, VoIP

Kaiser Permanente – Local Hospital within 2.5 miles of the neighborhood

Kaiser Permanente San Jose Medical Center
250 Hospital Parkway
San Jose, CA 95119

Ready.gov – Online site resources with tips and information for planning ahead for disasters. Use the information here to prepare for the next emergency. Plan for your household, neighbors, and community. Know what to do and how to proceed. Readiness can save the lives.

SJNCERT.org – Non-profit dedicated to prepare San Jose, California families, neighborhoods and communities for emergency events. Our focus is help using resources in the community to support it. Making them proficient in the mitigation, preparation, response and recovery from events and natural disasters.